Privacy Policy.

This Privacy Policy (“Policy”) outlines how Slenos Srl (Slenos, “we”, “us”, or “our”) collects, safeguards, and uses the personally identifiable information (”Personal Information”) you (“User”, “you”, or “your”) may provide on the Slenos Srl website (i-State.io) and during the purchase of Slenos Srl Solutions (“Website”). This Policy also details your choices regarding our use of your Personal Information and how you can access and update this information. This Policy does not extend to the practices of entities we don't own or control, or to individuals not employed or managed by us.

Personal Information Collection

We collect information you provide knowingly when making a purchase through the Website. This includes your email address, necessary for Website login and accessing Slenos Srl Solutions.

Non-personal Information Collection

When you visit our Website, our servers automatically log information sent by your browser. This data may include details such as your device's IP address, the type and version of your browser, your operating system, language preferences, the webpage you visited prior to our Website, the pages you visit on our Website, the time spent on those pages, search queries on our Website, and other usage statistics.

Transaction Processing

All transactions on our Website are facilitated by Stripe (stripe.com), an external payment processor. Stripe may request personal and non-personal details, including your name, address, email, and credit card information. Stripe's data handling is outlined in their privacy policy (stripe.com/privacy). We are not responsible for Stripe's data practices. Direct any questions or concerns regarding Stripe's practices to them.

Stripe shares with us certain non-personal details related to transactions on our Website, such as the purchase date, amount, and product. This non-personal purchase data may be associated with your Personal Information (mainly your email address). Stripe does not share any other Personal Information with us.

Managing Your Personal Information

You can alter your Personal Information in the “Account Settings” section of our Website. Note that deleting your email address will hinder access to purchased Solutions. We may retain a copy of your previous information in our records for a specific retention period, after which it will be deleted. Rights to access, add to, and update your information are not applicable after the retention period has ended.

We retain and utilize your information as required for legal compliance, resolving disputes, and upholding our agreements. Aggregated data derived from your Personal Information may be used post-update or deletion, but it will not reveal your identity.

Usage and Processing of Collected Information

We use the information we collect to enhance your experience, better our Website and customer service, handle transactions, and manage the Website. Non-Personal Information is employed to spot potential misuse and gather statistical data regarding Website usage.

We process your Personal Information based on several legal grounds, including your consent, necessity for contract performance, legal obligations, public interest tasks, or legitimate interests pursued by us or a third party.

Transfer and Storage of Information

Data transfers may involve storing your information in a different country. You have the right to understand the legal basis of these transfers and our safeguards. Details of any significant transfer can be found in this document or provided upon request.

User Rights

You hold certain rights regarding your information in our possession, including the right to withdraw consent, object to processing, access and rectify your information, restrict processing, erase your Personal Information, and data portability.

Objecting to Processing

You may object to the processing of your Personal Information for public interest, our official authority, or our legitimate interests, especially for direct marketing purposes.

Exercising User Rights

To exercise any user rights, please contact us at info@i-State.io. We will process these requests promptly and without charge.

Children's Privacy

We do not intentionally gather Personal Information from children under 13. If you believe a child under 13 has provided us with Personal Information, please contact us.

Newsletter Subscriptions

You can voluntarily subscribe to our newsletters. Unsubscribe options are provided in these emails. Essential transactional emails will still be sent.

Cookie Usage

Our Website does NOT use cookies.

Third-party Advertising

Third-party companies may use cookies or similar technologies on our Website for tailored advertising and data analysis.

External Website Links

Our Website may contain links to other websites, including our payment processing partner, Stripe. While we provide these links for your convenience, please be aware that we are not responsible for the privacy practices of these external sites, including Stripe.

We encourage you to be vigilant when you leave our Website and to read the privacy statements of each website that may collect your Personal Information, especially those involved in financial transactions like Stripe. The handling of your data on external sites, including Stripe, is governed by their respective privacy policies.

Information Security

We aim to protect your Personal Information but cannot guarantee absolute security. In the event of a data breach, appropriate measures will be taken, including notifying affected users.

Legal Disclosure of Information

We may disclose information if required by law or to protect our rights or the safety of others. In case of a business transition, your data may be transferred.

Policy Amendments

We reserve the right to modify this Policy. Changes will be effective upon posting on the Website. Continued use after changes constitutes acceptance of the new terms

Contact Us

If you have any questions or concerns regarding this Policy, please contact us at info@i-State.io.